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The Importance of Acknowledgement: Can you hear me?

By Cindy O’Connell & Dr. Susan Fell This week we offer some musings on the protocol of simple acknowledgement. In the past, our mothers, teachers, and certainly Emily Post, taught…

It’s an Issue of Space – When “Close” Is Close Enough

By Cindy O’Connell and Susan Fell This week we offer some reflections about respecting others’ personal space. As we enter the New Year, full of hope and promise, the topic…

Let’s Happily Disagree During The Holidays … Ho! Ho! Ho!

By Cindy O’Connell & Dr. Susan Fell Perhaps its wishful thinking — but imagine a world where civil discourse is prevalent in the midst of chaotic change.  Where differing ideas…

What “Manners” Most Civility, Courtesy, Common Sense: “A Return to Civility”

By: Cindy O’Connell & Susan Fell “A Return to Civility” The Arizona Republic Headline, Top of the fold, November 11, 2016 Indeed, this is an interesting headline from a news…

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