City Announces Customer Assistance Program Amid High Utility Usage

City Announces Customer Assistance Program Amid High Utility Usage

Due to the recent cold weather and resulting higher electric utility bills, the City of Tallahassee announced the launching of the Weather Relief Assistance Program (WRAP).

The city press release notes that “January has been one of the coldest in decades in Tallahassee, with multiple rounds of freezing weather, including 10 nights where temperatures fell below 32°F in the area, according to the National Weather Service. Prolonged cold increases the amount of energy used to heat homes, which will result in higher-than-normal utility bills.”

WRAP will allow eligible residential electric, water or natural gas customers to choose one peak winter utility bill and spread that balance evenly over the next four utility bills, when usage is typically lower. WRAP applies to bill statements issued between January 1 and February 28, 2026, and is limited to one WRAP deferment per account. The deferred balance will show on a customer’s utility bill as a payment plan, with the amount divided into four monthly payments.

For more information on the Weather Relief Assistance Program, visit Talgov.com/WRAP.

One Response to "City Announces Customer Assistance Program Amid High Utility Usage"

  1. The city reported near peak load on the grid Sunday morning. Wonder how much of that load was carried by the city’s much talked about solar farm?

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