Tallahassee Memorial HealthCare recently announced that the hospital received a “B” grade in the fall Leapfrog Hospital Safety Grade ratings.
TR reported on the spring ratings in May which revealed that Tallahassee Memorial HealthCare (TMH) and HCA Florida Capital Hospital both received a “B” grade.
The Leapfrog Hospital Safety Grade is rating system focused on 22 evidence-based measures of hospital safety, including infection prevention, error reduction, medication safety, patient experience and staffing.
“TMH has implemented system-wide initiatives to strengthen our culture of safety,” said Chief Executive Officer Mark O’Bryant. “This score shows our community the hard work that happens day in and day out to keep our patients safe. We’re incredibly proud of our colleagues for achieving these high safety standards.”
“Our achievement reflects years of work behind the scenes to align our teams around best practices – standardizing our processes, monitoring metrics and relentlessly pursuing high-reliability performance,” said Jana Iezzi-Tumblin, Vice President and Chief Improvement & Analytics Officer for TMH. “We are extremely proud of these collective efforts and our unwavering commitment to improvement.”
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It is certainly noteworthy that TMH has improved to a grade of B. However, it has taken five years to progress from an F to a B, during which time the organization’s revenues have declined, the CEO received a compensation increase, and the Vice President of Marketing has been publicly engaging in unprofessional exchanges on Facebook with Tally Reports.
FSU, is this truly the partner you want to align with?
One can easily imagine a future headline: “FSU Health Rated a D by Leapfrog — Responsibility Attributed to TMH.” Such an outcome would hardly support efforts to attract top-tier applicants to the new academic medical center. FSU should carefully consider that its name will be prominently associated with this institution when TMH transitions to operating under the FSU Health brand.
Can your brand and the reputation of your medical school withstand being linked to an academic medical center rated B or lower? Given the significant financial investment required to acquire the land and assets, it may be prudent to evaluate alternative strategies.